Email Updates

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Store Information

Thank you for visiting the New-York Historical Society's museum store.
We are committed to your complete satisfaction.
We look forward to your order!

  • Hours

    Tuesday-Thursday, Saturday - 10 am-6 pm
    Friday- 10am - 8pm
    Sunday - 11 am-5 pm
    Monday - CLOSED

  • Location

    170 Central Park West at 77th Street

Visit the Museum Store at the New-York Historical Society. Every purchase helps support the museum and library.

  • Accepted Credit Cards

    Visa, Mastercard, Discover, American Express

    The charge will read NYHistoryStore.com.

  • Shipping Charges

    Shipping is through UPS or DHL.

    The following shipping and handling costs apply to each order.

  • Total Order Price Shipping Cost
    $0.00 to $30.00 $7.95
    $30.01 to $40.00 $8.95
    $40.01 to $50.00 $9.95
    $50.01 to $75.00 $11.95
    $75.01 to $100.00 $12.95
    $100.01 to $125.00 $14.95
    $125.01 to $150.00 $16.95
    $150.01 and up $18.95

Order by Phone

Our website is safe and secure. However, US residents may also order toll-free by telephone at 1-888-860-NYHS.

Order by Fax or Mail

If placing an order by fax or mail please use the website to create your order form. Add the items you wish to purchase to the shopping cart as if you were going to complete your order online. Click on the Finalize Order button and the site will ask for your name, address and billing information. Please provide the requested information and click the Print button on your browser.

Fax the order toll-free to 212-257-7001 or send to:
NYHistoryStore.com - Orders c/o Image Exchange
540 President St, 1B
Brooklyn NY 11215

If paying by check or money order please make the payment out to: NYHistoryStore.com.

Sales Tax/Customs Duties

New York customers will be charged sales tax based upon their delivery zipcode.

International orders may be subject to duties or tariffs. These will be collected by the destination country's customs office and payment will be the responsibility of the customer. Should a package be refused it will not be returned to the USA and the total invoiced amount will still be charged to the customer.

Privacy Policy for www.nyhistorystore.com
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at orderhelp@nyhistorystore.com.
At www.nyhistorystore.com, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by www.nyhistorystore.com and how it is used.

Log Files
Like many other Web sites, www.nyhistorystore.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons
www.nyhistorystore.com does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.
 

Returns/Exchanges

Exact exchanges will be made on damaged or defective products. If the shipping tube or box is visibly damaged upon receipt, please refuse it and e-mail us immediately or toll-free telephone at 1-888-860-NYHS.

Claims must be made within five (5) working days of receipt.

If you are unhappy with your purchase you may return it to us, undamaged, for a refund of the cost of the item within 30 days of receipt. Clothing that has been worn or washed may not be returned.

Please insure the merchandise and send to:
NYHistoryStore.com-Returns
c/o Image Exchange
540 President St, 1B
Brooklyn NY 11215

In addition to insuring your return, we highly recommend that the order be sent with Delivery Confirmation. We must receive the delivery in order to issue a credit.

Credits on returns will be issued on the price of the merchandise and any sales tax, if applicable. Exchanges will be treated as a return and shipping will be charged to ship any requested items.

Items that are returned to our warehouse as non-deliverable by UPS (US domestic orders only) or returned after 3 delivery attempts, will be treated as a return. Shipping will be charged again upon the request of an order reshipment.

International Orders

We will attempt to honor all international orders. The following restrictions and charges will apply.

An international shipping charge will be added to your order in addition to regular shipping charges. Due to size or package weight additional charges may apply. If required, you will be contacted by email prior to shipment for approval of the adjusted order total. The base surcharge is: Canada: $17.50 US
All Other Countries: $33.00 US

  • Orders will be insured and shipped via UPS, and should arrive in 2-3 weeks.

  • The customer is responsible for the payment of any import duties.

  • Refused shipments will be treated as an abandoned order and credits will not be issued.

  • We may request that proof of identification and credit card ownership be faxed or e-mailed.

New-York Historical Society members enjoy a 10% discount on all purchases. | Your purchase supports the exhibitions and programs at New-York Historical Society. Join today